Please answer all the questions and press the Submit button when done.
1. How would you rate the overall quality of your relationship with RA, considering all of your experiences with them? : Very bad  Bad  Good  Very good 
 
2. How would you rate your level of satisfaction with RA in regards to Customer Service? : Very bad  Bad  Good  Very good 
 
3. How would you rate your level of satisfaction with RA in regards to Price? : Very bad  Bad  Good  Very good 
 
4. How would you rate your level of satisfaction with RA in regards to Availability? : Very bad  Bad  Good  Very good 
 
5. How would you rate your level of satisfaction with RA in regards to Overall Satisfaction? : Very bad  Bad  Good  Very good 
 
6. I believe RA deserves my loyalty : Disagree strongly  Disagree  Agree  Agree strongly 
 
7. Over the past year, my loyalty to RA has grown stronger : Disagree strongly  Disagree  Agree  Agree strongly 
 
8. RA values people and relationships : Disagree strongly  Disagree  Agree  Agree strongly 
 
9. When I had a question, it was answered promptly by RA employees : Disagree strongly  Disagree  Agree  Agree strongly 
 
10. RA's employees are knowledgeable about their products : Disagree strongly  Disagree  Agree  Agree strongly 
 
11. RA's employees maintain a positive attitude and professionalism at all times : Disagree strongly  Disagree  Agree  Agree strongly 
 
12. General comments :
 
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